Protection You Can Afford

There are numerous ways you can lose the information on your computer. Your child decides to play Chopin on your keyboard, a power surge, lightening, a virus, or even simple equipment failure. Therefore, backing up the contents of your hard drive is an absolute MUST.  By regularly making backup copies of your files and storing them in a separate location, you can typically get some, if not all, of your information back in the event your computer crashes.

While a regular backup to floppy, CD, or zip drive will save your files, wouldn’t it be great if you could create an exact copy (a drive image) of your hard disk?  That means backups of all your files, programs, and user settings.  This would definitely save you time when it came to reloading.  Acronis may be able to help.

Acronis True Image 9.0 is a robust disk-imaging utility software that copies the entire contents of your hard drive including data and operating system files, personalized settings, and more, onto another disk or disk partition. Its layout is easy to use and navigate.  It also includes wizards which can walk you through both backing up and restoring your computer.  Highlighted features include:

• Secure Zone — allows you to save data to a special hidden partition located on your hard drive which would eliminate the need to purchase an extra hard drive.
• PC Cloning — you can upgrade to a new system disk without needing to reinstall the operating system and applications, or configure user settings.
• Acronis Snap Restore – lightening-speed restore of your PC from an image. You can start working in seconds while your system is still being restored.

Acronis provides a free test-drive of its product and a 30-day money back guarantee.  When you are ready to purchase, you can either download for $49.99, or if you so desire, order a boxed version for $59.99.  With Acronis True Image Home 9.0, you can rest easy that your family pictures, personal documents, tax returns, resumes, and other important information will not be lost forever.

Securing Your Computer System

Today, more and more people are using their computers for everything from communication to online banking and investing to shopping.  As we do these things on a more regular basis, we open ourselves up to potential hackers, attackers and crackers.  While some may be looking to phish your personal information and identity for resale, others simply just want to use your computer as a platform from which to attack other unknowing targets.  Below are a few easy, cost-effective steps you can take to make your computer more secure.

1. Always make backups of important information and store in a safe place separate from your computer.
2. Update and patch your operating system, web browser and software frequently.  If you have a Windows operating system, running the update wizard.  This program will help you find the latest patches for your Windows computer.
3. Install a firewall.  Without a good firewall, viruses, worms, Trojans, malware and adware can all easily access your computer from the Internet.  Consideration should be given to the benefits and differences between hardware and software based firewall programs.
4. Review your browser and email settings for optimum security.  Why should you do this?  Active-X and JavaScript are often used by hackers to plant malicious programs into your computers.  While cookies are relatively harmless in terms of security concerns, they do still track your movements on the Internet to build a profile of you.  At a minimum set your security setting for the “internet zone” to High, and your “trusted sites zone” to Medium Low.
5. Install antivirus software and set for automatic updates so that you receive the most current versions.
6. Do not open unknown email attachments.  It is simply not enough that you may recognize the address from which it originates because many viruses can spread from a familiar address.
7. Do not run programs from unknown origins.  Also, do not send these types of programs to friends and coworkers because they contain funny or amusing stories or jokes.  They may contain a Trojans horse waiting to infect a computer.
8. Disable hidden filename extensions.  By default, the Windows operating system is set to “hide file extensions for known file types”.  Disable this option so that file extensions display in Windows.  Some file extensions will, by default, continue to remain hidden, but you are more likely to see any unusual file extensions that do not belong.
9. Turn off your computer and disconnect from the network when not using the computer.  A hacker can not attack your computer when you are disconnected from the network or the computer is off.
10. Consider making a boot disk on a floppy disk in case your computer is damaged or compromised by a malicious program.  Obviously, you need to take this step before you experience a hostile breach of your system.

Basic GUI Terminology

Getting help with your computer software can be easier when you know the correct terms to use. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they’re having. And it isn’t fair to expect a tech support person to automatically know what a “thing-a-ma-jingy,” or “whatcha-ma-call-it” is.

The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you’re having and a technician can readily resolve it.

User interface – this is the visual design of a program. It may contain squares, boxes, words, icons, and buttons. If you’re experiencing insufficient memory for example, you might see black rectangles across the user interface of your software programs.

Title bar – this is the top-most part of a program that displays its own name or it may describe the contents displayed in another part of the interface. If a program is incorrectly coded, you may see a wrong description in this part of its interface.

Menu bar – this part of a program displays menu items and menu options. Some of the most common parts of a menu bar grants access to File commands, Open commands, Save commands, and Print commands. An example of an error in this part of an interface would be if an option was missing or grayed out (lighter in color).

Tool bar – this part of a program displays small icons across the top which represent tools. Clicking an icon will open a tool or process a command that might also exist on a program’s menu bar. Problems in this part of an interface are uncommon, however if you find yourself repeatedly clicking an icon with no results, you can correctly describe the problem by referring to the toolbar.

Minimize, Restore, and Exit buttons – these three buttons are usually located on the right-most upper part of a program’s interface and each allow you to minimize a program’s screen, restore it to its original size, or shut down the program completely.

Scroll bar – this convenient tool allows users to move data up and down the computer screen.

Status bar – this part of a program is located at the bottom-most part of its interface, and it usually displays small messages that indicate the progress of a command or task. If programmed incorrectly, an application might display the wrong information in this area.

Context menu – like the menu bar, a context menu displays when a user right-clicks on something. It displays commands just like what you see on a File menu or a Help menu.

Input box – input boxes are usually small rectangles that allow you to type data into a simple interfaces like a webpage or browser window. If you find that you can’t type information into one of these, you can effectively resolve the issue with a technician by calling it an input box, rather than a “white rectangle,” or “place to put in text.”

Button – buttons perform a command after a user clicks them with a mouse. Problems occur when the text of a button is grayed out or if it doesn’t appear to sink into the screen when clicked.

Check box – a check box is a small box that allows a user to indicate several choices among many. When clicked, a small “x” displays inside a box. Similar to the check box, a radio button allows a user to indicate a single choice among many. Problems with radio buttons and check boxes occur when a user makes one choice, but the interface reacts as if the user made many choices (or none at all). When describing a problem to a technician, be sure to indicate whether the problem occurs with a check box or a radio box. Computer novices mistakenly interchange the names of both of these controls.